SaaS trial account feedback
Customers using a SaaS trial account can be seen as having a strong willingness to adopt. During the process of using the trial account, identify the features that customers found useful and any additional features they felt they needed. Based on this, you can recommend appropriate plans or offer enterprise plans, and plan additional actions necessary to finalize the contract.
• SaaS products with various detailed features
• SaaS products that users can apply for a trial account to use directly
• SaaS products that grant trial accounts through a sales representative
• Evaluation of the experience
• Customer usage and experience needs for each detailed function
• Additional information and materials expected after the experience
• Intent to adopt after the experience
• You can configure it so that a survey is automatically sent out immediately after the trial account usage period expires by integrating with CRM or internal systems.
This is a solution that helps recommend plans and facilitate conversions by collecting feedback after using the SaaS trial account.
Please provide a specific explanation for the score you gave regarding your satisfaction.
Please indicate how much you agree with the following statements. The process of applying for a trial account was smooth.
